FAQ

  • Q.

    What is a GOwiz service provider?

  • Q.

    App says I have not added a vehicle but I have what do I do?

  • Q.

    How do I get booking / job from customers?

  • Q.

    How do I sign up as a service provider?

  • Q.

    I'm having trouble uploading my documents what do I do?

  • Q.

    Can I set my own price for my services?

  • Q.

    What should I wear as a service provider?

  • Q.

    Do I have to accept every job I am requested for?

  • Q.

    Can I make myself available for any services I want?

  • Q.

    Can I set a location for jobs I want to accept?

  • Q.

    Do I need an ABN number to be able to register as a service provider?

  • Q.

    How do I get paid?

  • Q.

    How is my service provider rating determined?

  • Q.

    How do I verify my email?

  • Q.

    Can I elect someone else to carry out my tasks on my behalf?

  • Q.

    How much does it cost to be a service provider?

  • Q.

    Will I get push notifications when I am requested for a job?

  • Q.

    Where can I see my job history?

  • Q.

    Can I communicate with a customer prior to a task?

  • Q.

    How do I set up task alerts?

  • Q.

    Can I register more than one vehicle?

  • Q.

    Do I need a police check to sign up as a service provider?

  • Q.

    How do I see my service provider rating?

  • Q.

    Can I hide my profile if I'm busy or want to take time off?

  • Q.

    I wish to provide a service that isn't on the services list. Can I still provide it?

  • Q.

    How do I change my profile settings?

  • Q.

    Can I cancel a booking if I am no longer available?

  • Q.

    How do I report an issue?

  • Q.

    How do I update my payment information?

  • Q.

    How do I reset my password?